Last Updated: 1 January 2025

m 999 Privacy Policy – How We Protect Your Personal Data as a Pakistani Player

At m 999, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, and the choices you have over your own data. It is written in plain English — no legal maze, no buried paragraphs designed to confuse.

m 999
Data Never Sold

Your personal information is never sold to third parties for any purpose, ever.

Encrypted Storage

All personal data is stored using industry-standard encryption at rest and in transit.

Your Rights Respected

Access, correct, or delete your data at any time simply by contacting our support team.

Minimal Collection

We only collect information genuinely necessary to provide and improve the m 999 platform.

1. Who We Are

m 999 is an online gaming and casino platform operating at m999-jit.com, serving players in Pakistan. References to "m 999", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the m 999 platform. This Privacy Policy applies to all services provided through m999-jit.com, including the online casino, sports betting, live dealer games, and all related features.

We are the data controller in respect of personal information collected through the m 999 platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how m 999 handles your personal information, please contact our support team whose details are provided at the end of this document.

For Pakistani Players: m 999 is committed to handling your personal data with care and transparency. We understand that sharing sensitive information such as your CNIC details or payment account information requires trust, and we work hard to earn and maintain that trust every day.

2. What Information We Collect

2.1 Information You Provide Directly

When you register and use m 999, you provide us with information directly. This includes:

  • Registration details: Your full name, Pakistani mobile phone number, date of birth, and the password you create.
  • Identity verification documents: A copy of your CNIC (Computerised National Identity Card) or other government-issued identification when required for account verification.
  • Payment information: Your Easypaisa or JazzCash mobile wallet number, NayaPay or SadaPay account details, bank account number for IBFT transfers, or Visa/Mastercard card details used for deposits and withdrawals.
  • Communications: Messages you send to our support team via live chat or email, including any attachments or screenshots you share.
  • Responsible gaming preferences: Any deposit limits, cooling-off periods, or self-exclusion requests you submit.

2.2 Information Collected Automatically

When you use the m 999 platform, certain information is collected automatically as part of normal platform operation:

  • Device information: The type of device you use, your operating system, browser type and version, and screen resolution.
  • Connection information: Your IP address, approximate geographic location derived from your IP address, and internet service provider.
  • Usage data: Pages visited, games played, session duration, features used, and navigation patterns within the m 999 platform.
  • Transaction data: A complete record of all deposits, withdrawals, bets, wins, losses, and bonus activities on your account.
  • Cookie data: Information stored through cookies and similar technologies as described in Section 6 of this Privacy Policy.
Data Category Examples Purpose
Identity Data Name, CNIC, date of birth Account verification, age check
Contact Data Mobile number Account access, support communications
Financial Data Easypaisa/JazzCash number, card details Processing deposits and withdrawals
Technical Data IP address, device type, browser Security, fraud detection
Usage Data Games played, session length Platform improvement, responsible gaming
Transaction Data Deposit/withdrawal history, bet records Account management, compliance

3. How We Collect Your Information

m 999 collects your personal information through the following channels:

  • Direct interactions: Information you enter when registering, verifying your account, making deposits or withdrawals, contacting support, or adjusting your responsible gaming settings.
  • Automated technologies: Cookies, web beacons, and similar tracking technologies that operate in the background when you browse and use the m 999 platform.
  • Payment processors: When you make a payment via Easypaisa, JazzCash, NayaPay, SadaPay, or card, the payment processor may share transaction confirmation details with m 999 to verify the deposit or withdrawal.
  • Identity verification services: Where m 999 uses third-party identity verification providers to confirm your CNIC details, those providers may share verification outcomes with us.
  • Device and browser: Technical information about your device is collected automatically each time you access the m 999 platform.
m 999

4. Why We Use Your Information

m 999 uses the personal information we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here. The lawful basis for each use is noted in brackets.

  • To provide the m 999 gaming service — processing your deposits, withdrawals, and gaming activity in PKR. (Contractual necessity)
  • To verify your identity and age — confirming that you are who you say you are, that you are at least 18 years old, and that your payment methods belong to you. (Legal obligation and contractual necessity)
  • To process payments — facilitating PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer, and card. (Contractual necessity)
  • To detect and prevent fraud and money laundering — monitoring account activity for patterns consistent with fraud, account sharing, bonus abuse, or financial crime. (Legal obligation and legitimate interest)
  • To provide customer support — responding to your queries, resolving complaints, and communicating account-related matters. (Contractual necessity)
  • To improve the m 999 platform — analysing usage patterns to identify features that work well and areas that need improvement. (Legitimate interest)
  • To support responsible gaming — monitoring gaming patterns for signs of problematic behaviour and administering cooling-off periods, deposit limits, and self-exclusion requests. (Legal obligation and legitimate interest)
  • To send important account communications — notifying you of changes to these policies, security alerts, or significant account events. (Contractual necessity and legal obligation)

What m 999 does NOT do: We do not sell your personal data to any third party. We do not use your data to make automated decisions that produce legal or similarly significant effects on you without human review. We do not send unsolicited marketing without your consent.

5. Who We Share Your Information With

m 999 shares personal data only where necessary and only with the categories of recipients described below. We do not sell your data. We do not share your data with advertisers or marketing companies.

5.1 Payment Service Providers

To process your PKR deposits and withdrawals, m 999 shares relevant financial information with payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks, and Visa/Mastercard processing networks. These providers receive only the information needed to complete the transaction.

5.2 Identity Verification Providers

Where m 999 uses third-party identity verification services to confirm your CNIC details and confirm your age, we share the relevant identification documents with those providers. They are contractually bound to use this information only for the verification purpose and not to retain it beyond what is necessary.

5.3 Technology and Infrastructure Providers

m 999 uses trusted third-party technology providers for services including cloud hosting, platform security, and game delivery. These providers may process personal data on our behalf as data processors and are contractually required to protect it in accordance with our instructions and applicable data protection standards.

5.4 Regulatory and Law Enforcement Authorities

m 999 will disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities when legally required to do so, or where we reasonably believe disclosure is necessary to protect the safety of any person or to prevent financial crime.

Your CNIC Data: Your CNIC information is shared only with identity verification providers for the purpose of confirming your identity. It is never shared with game providers, marketing companies, or any other party without your explicit consent or a legal requirement.

6. Cookies and Tracking Technologies

m 999 uses cookies and similar technologies to make the platform work properly, to remember your preferences, and to understand how players use our services. Here is a straightforward explanation of what we use and why:

Essential Cookies

These cookies are necessary for the m 999 platform to function at all. They maintain your login session, remember your language preference, and ensure that security features work correctly. You cannot opt out of essential cookies — without them, the platform cannot function.

Functional Cookies

These cookies remember choices you make, such as your preferred game lobby view or responsible gaming settings you have applied. They improve your experience by not requiring you to re-enter preferences each visit.

Analytics Cookies

m 999 uses analytics tools to understand how players navigate the platform — which pages they visit, how long they spend, and which features they use most. This information is used in aggregate to improve the platform. Analytics cookies do not identify you personally by name.

Managing Cookies

You can adjust cookie settings through your browser. Note that disabling non-essential cookies may affect the functionality of certain features on the m 999 platform. Essential cookies cannot be disabled through browser settings as they are required for basic platform operation.

7. How We Protect Your Data

Protecting the personal information of m 999 players is a genuine operational priority, not a box-ticking exercise. We implement the following security measures:

  • Encryption in transit: All data exchanged between your device and the m 999 platform is encrypted using TLS (Transport Layer Security) — the same standard used by major banks and financial institutions in Pakistan and internationally.
  • Encryption at rest: Sensitive data including CNIC information and payment details is stored in encrypted form. Even in the unlikely event of a data storage breach, the data would not be readable without the decryption keys.
  • Access controls: Access to personal data within m 999 is restricted to staff members who require it for specific job functions. No employee has blanket access to all player data.
  • Fraud monitoring: Automated systems continuously monitor account activity for patterns consistent with fraud, unauthorised access, or account takeover attempts. Suspicious activity triggers immediate security protocols.
  • Regular security reviews: m 999 conducts regular assessments of its security practices and infrastructure to identify and address vulnerabilities proactively.

While m 999 takes every reasonable precaution to protect your personal data, no online platform can guarantee absolute security against all possible threats. If you notice any unusual activity on your account, contact our support team immediately via live chat.

8. How Long We Keep Your Data

m 999 retains personal data only for as long as necessary for the purposes described in this Privacy Policy, and in accordance with applicable legal and regulatory requirements. The general principles we apply are:

  • Active account data: Retained for as long as your m 999 account is active and for a reasonable period after account closure.
  • Transaction records: Financial transaction records including PKR deposits, withdrawals, and gaming history are retained for the period required by applicable financial regulations — typically a minimum of five years from the date of the transaction.
  • Identity verification documents: CNIC copies and other identity documents are retained for the minimum period required by applicable regulations and then securely deleted.
  • Support communications: Records of your interactions with our support team are retained for a reasonable period to allow us to reference them if related issues arise subsequently.
  • Self-exclusion records: Where you have requested self-exclusion, a record of that request is retained for the duration of the exclusion period to prevent re-registration.

When personal data is no longer needed and there is no legal requirement to retain it, m 999 securely deletes or anonymises it.

m 999

9. Your Rights Over Your Personal Data

As a player at m 999, you have a set of rights over your personal information. These rights are meaningful and we take them seriously. To exercise any of these rights, simply contact our support team via live chat or email — there is no fee for making a request and we will respond within a reasonable timeframe.

Right to Access

Request a copy of the personal information m 999 holds about you at any time.

Right to Correction

Ask us to correct any personal information about you that is inaccurate or out of date.

Right to Deletion

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Object

Object to the processing of your personal data where we rely on legitimate interests as our lawful basis.

Right to Portability

Receive your personal data in a structured, commonly used format that you can transfer elsewhere.

Right to Restrict

Ask m 999 to restrict processing of your data while a query or objection is being resolved.

Please note: Some of these rights are subject to exceptions. For example, if m 999 has a legal obligation to retain certain transaction records, we cannot delete them solely at your request — but we will explain clearly what we can and cannot do when you contact us.

10. Children's Privacy

m 999 is strictly intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a minor may have registered an m 999 account, please contact our support team immediately. Any account found to belong to a person under 18 will be closed immediately in accordance with our Terms and Conditions, and any information collected will be deleted promptly.

Parents and guardians are encouraged to use parental control tools available through mobile operating systems and internet service providers to prevent minors from accessing online gaming platforms including m 999.

11. Changes to This Privacy Policy

m 999 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify registered players through a prominent notice on the m 999 platform or via the mobile number associated with your account. Minor clarifications or non-material changes may be made without individual notification.

The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this page periodically. Your continued use of m 999 after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12. How to Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how m 999 is handling your personal information, please get in touch with us through any of the following channels:

  • Live Chat: Available 24/7 directly on the m 999 platform — the fastest way to reach us.
  • Email: support@m999-jit.com — we aim to respond to all privacy-related queries within 48 hours.

When contacting us about a data rights request, please include your registered mobile number and a brief description of your request so we can process it efficiently. We will never ask you to send your full CNIC number or payment card details via email or live chat for the purpose of a data rights request.

Play Safely at m 999

Your personal data is protected. Join thousands of Pakistani players who trust m 999 with their gaming experience.

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Six Reasons Pakistani Players Trust m 999 with Their Data

Privacy commitments that go beyond policy language into actual operational practice

PKR Transactions Stay Private

Your Easypaisa and JazzCash transaction details are shared only with the payment processors who need them to complete transfers. They are never visible to game providers, advertisers, or any other party at m 999.

CNIC Data Handled Carefully

Your CNIC is the most sensitive document you'll share with m 999. It is stored encrypted, accessed only by verified staff with a legitimate need, and shared only with identity verification providers bound by strict confidentiality terms.

Your Mobile Number Is Not Spammed

m 999 uses your registered mobile number to contact you about your account — not to sell it to marketers or flood you with promotional messages. You control how we communicate with you.

Minimal Data Collection Policy

We only collect information we genuinely need. m 999 does not ask for your home address, profession, or income level as part of standard registration — only what is required to verify your identity and process your payments.

Location Data Used Only for Security

The approximate geographic location derived from your IP address is used by m 999 only for security purposes — to detect unusual login locations and protect your account. It is not used for targeted advertising or profiling.

Plain Language Privacy Policy

This Privacy Policy is written to be understood by a regular Pakistani player, not a lawyer. If anything here is unclear, our 24/7 support team will explain it in a straight conversation — no runaround, no corporate evasion.

Your Privacy Is Protected at m 999

Now that you know exactly how m 999 handles your personal data, join Pakistan's most trusted online gaming platform. All transactions in PKR, instant Easypaisa and JazzCash payouts, and your data handled with genuine care.